We Protect the
Brands You Know.®
COMMUNITY
Our collective wisdom and expertise benefits everyone.
Since selling our first firewall in 2003, technology and cyber threats have become more complex. Organizations need more than just cybersecurity hardware and software – they need a trusted security partner, someone who can support them beyond the purchase.
We’ve built a reputation for delivering high-quality cybersecurity services that have fostered strong community partnerships and fueled our growth over the last two decades.
Today, everything we do provides a stage for the brands you know, their vision and the experiences they create. Protecting our clients is bigger than us—it’s about creating a safer digital world for everyone.
Cybersecurity is too complex to take on alone. Collaboration and knowledge-sharing with our community is core to who we are. We lean on the strength and knowledge of our clients and partners and they lean on us. Our collective wisdom and expertise benefits everyone.
Our Values
We aspire to build something that is undeniably great, without vanity, greed or ego.
Driven to Serve
We actively respond and follow up with our customers; they are our priority and we do not exist without them. We are high-touch with the sincere willingness to help, finding ways to provide value. We are easy to work with and share our expertise. We are punctual and there when needed; if we can’t do it, we find others who can. This is our living reputation that drives us forward.
Always Evolving
Founded by our legacy of hard work and resourcefulness, we continue to redefine ourselves, maintaining our edge. We are always prepared to explore and practice alongside our customers, evolving together. Engaging with open minds, their feedback fuels our growth. Our collective curiosity and creativity define our commitment to lifelong learning, the sole currency to fund our future.
Got Your Back
Our trust, respect and support for each other forges a safe environment where all excel. We share freely, knowing that as we listen, others listen to us; all voices are heard and valued. While watching out for our customers we are watching out for each other. With unwavering solidarity, we support each others’ commitments, instilling confidence because you know that ‘I’ve got your back’.
Collective Genius
We are expanding our stage for collective genius, co-creation and high performance. We commit to quality, contributing to the whole, and sharing knowledge as enthusiastically as we acquire it. We succeed by empowering all to ask questions, practicing wide-open direct communication. Recognizing that ideas come from anyone, we explore possibilities, investing in the best. Meritocracy trumps hierarchy.
Generous Hospitality
We are welcoming and inclusive, bringing people together. Hospitality is our identity: we create bonds that extend beyond business. Employing the immense power of generosity, we embody success with a soul.
Greater Good
Getting involved for the greater good, we create a community of customers, partners, vendors and competitors, amplifying the strengths of others, with others. United, willingness to seek help, our meaningful relationships empower us to perform meaningful work.
Laughter & Humanity
Our work is vitally important and demanding, so we choose to make it fun. Balancing work with laughter creates confidence and trust. We are not perfect, but we love what we are building. We are self-effacing and our time together creates memorable stories. In our business, people matter. We aspire to build something that is undeniably great, without vanity, greed or ego.
Our Team
Robert Zagorsky
Chief Executive Officer
Kevin Banks
Chief Operating Officer
Sheri Towns
Vice President, Finance
Alon Zvi Goldberg
Chief Technology Officer
Kendal Timberlake
Director, People & Culture
Scott Zagorsky
Director, Operations
Stephen Mathezer
Senior Director, Enterprise & OT Cybersecurity
Nicole Waffle
Director, Marketing
Kent Blomquist
Field Chief Technology Officer
Whitney Melrose
Senior Manager, Commercial & Direct Sales
Robert Zagorsky
Chief Executive Officer
As founder and CEO, Robert has been a part of the iON United Inc. team since the firm’s launch in 2003. Initially addressing fundamental issues within the information security industry, Robert quickly began building a community beyond standard business operations. From the start, Robert established advisory groups to connect customers with industry experts as a means to develop informed decision-making and ensure customer protection in a dynamic industry.
Implementing education and community development into iON’s sustainable objectives of growth, Robert has played a key role in scaling the organization into one of Canada’s fastest-growing companies over the past two decades. With a continual focus on customer service, culture and community to build meaningful employment, he plans to lead iON to be Canada’s top cyber company. Moving forward, Robert plans to achieve results through the generation of a collaborative community amongst customers, partners and public institutions built around education and law enforcement.
Kevin Banks
Chief Operating Officer
As a strong believer that success exists in building everything around a simple and exceptional customer experience, Kevin plays a critical role in driving our company’s growth and success by overseeing iON’s Sales, Operations, Services, Technology and Marketing. With over 20 years of technology experience, Kevin brings a wealth of knowledge and expertise in strategic planning and delivery, service operations and cybersecurity.
Outside of work, Kevin enjoys spending quality time with his family and exploring the latest in consumer technology trends.
Sheri Towns
Vice President, Finance
Sheri is an enthusiastic finance business leader, believing that finance and accounting functions exist to enable businesses to succeed by partnering with all operational teams to deliver exceptional results through strategic financial planning, data-driven decision making and dynamic leadership.
Sheri is a CPA (CA) with over 25 years of comprehensive experience, with expertise in financial analysis, forecasting, and business partnership to drive profitability, streamline operations, and unlock growth opportunities. Her experience across diverse industries includes Telecommunications, Engineering Services, Consumer Packaged Goods, Automotive Manufacturing and Healthcare. Sheri is known for her straight talk and “get it done” attitude.
Outside of work Sheri enjoys working on home renovations, gardening, and crafting.
Alon Zvi Goldberg
Chief Technology Officer
An ethical hacker at heart, Alon is a seasoned security veteran with over 20 years of diverse hands-on experience deploying complex technologies for global organizations. In his executive role, Alon’s responsibilities include setting the go to market technology sales and services strategy and defining emerging customer-centric solutions to further grow iON’s reputation as an industry leader in Canada.
Outside of work, Alon is involved in mentoring aspiring young security professionals and helping grow the community, in particular with public speaking at high schools to bridge the skills gap and prepare students for careers in cybersecurity. With his free time, Alon enjoys biking, hiking, and playing guitar.
Kendal Timberlake
Director, People & Culture
Kendal has spent her career in Human Resources dedicated to unlocking human potential with the belief that employees are a company’s greatest asset. Kendal is responsible for creating safe and collaborative workplaces where Talent can evolve, execute, and learn.
As Director, People & Culture, Kendal leads strategy for Employee Engagement, Performance Training and Development, Talent Attraction and Retention as well continuously benchmarking iON’s Compensation & Benefits programs.
Kendal holds a CPHR designation and is a Performance Coach. Known for her ability to connect with others, ability to lead teams and strengthen relationships and culture around her.
Scott Zagorsky
Director, Operations
As an inaugural member, Scott helped pave the path for iON United’s increased brand awareness by virtue of strategic events, customer training and the creation of compelling campaigns.
With over 15 years of sales knowledge behind him, Scott has experience managing a diverse customer base across western Canada. Having a deliberate focus on vendors, distribution tactics and client relationships, Scott has played a significant role in developing the basis for the platform in which iON is constituted.
Kent Blomquist
Field Chief Technology Officer
Kent Blomquist, a seasoned technology leader, serves as Field CTO at iON. With a rich background in cybersecurity, Kent brings a wealth of experience and expertise to his role. His career journey has been marked by a relentless pursuit of excellence in leveraging leading cyber technologies to drive business outcomes and success.
In his capacity as Field CTO, Kent plays a pivotal role in shaping the company’s technological vision and strategy. He works closely with clients to understand their unique challenges and collaborates with marketing, sales and professional services on the go-to-market strategy and execution. Known for his strategic mindset and ability to bridge the gap between technology and business objectives, Kent is a driving force behind iON’s commitment to delivering innovative, customer-centric solutions.
Kent brings a robust skill set to his role, holding certifications such as Certified Information Systems Security Professional (CISSP) and Certified Information Security Manager (CISM). These certifications underscore his dedication to maintaining the highest standards of information security and management practices.
Stephen Mathezer
Senior Director, Enterprise & OT Cybersecurity
Armed with over 20 years of experience in various security roles, Stephen is an esteemed security practitioner, boasting expert level knowledge of operating system and network internals enabling him to architect, implement, support and manage a wide variety of security solutions. A strong believer in maximizing existing solutions and capabilities before seeking new technology solutions, Stephen uses all the tools at his disposal to help enterprise customers reduce business risk and improve their security posture.
His experience leading both operational and architectural security teams while securing and segregating industrial control networks in a sizeable oil and gas environment has given him a strong understanding of real-world security challenges. With many additional years of experience performing security assessments and penetration tests, Stephen understands the many ways in which an organization can be compromised and continues to work with customers to enhance their visibility, detect and respond to threats.
Stephen holds many cybersecurity certifications and is currently a SANS Certified Instructor, the leading provider of information security training.
Nicole Waffle
Director, Marketing
With over 20 years of experience, Nicole leads our marketing efforts, aligning it with our core values and broader business objectives.
A strong advocate of continuous learning, Nicole stays ahead of marketing trends and technologies, seeking innovative ways to elevate our brand presence and expand market reach. Her hands-on approach and data-driven decision-making empower initiatives to adapt and thrive in today’s ever-evolving business landscape.
Beyond work, Nicole enjoys exploring new destinations and spending quality time with family and friends.
Whitney Melrose
Senior Manager, Commercial & Direct Sales
With over 15 years of experience in the IT and cybersecurity industry across Canada, Whitney excels in bringing the right people and teams together. Her direct involvement with manufacturers, distribution, resellers, and customers enables her to swiftly and purposefully meet customer needs. She’s a strong believer in establishing relationships built on trust to truly understand the needs of those we protect.
Responsible for our commercial sales strategy, Whitney leads a team comprising of Commercial Account Managers and Customer Success Representatives to drive growth and efficiency, ensuring iON’s processes and platforms are purposefully designed with the customer in mind.
In the rapidly changing cybersecurity landscape, Whitney’s team ensures seamless alignment across all iON teams, catering to the diverse needs of our customers, regardless of their size. With kindness and a genuine desire to help, her team aims to become our customers’ trusted advisors.